Road is an open-source donor CRM with agents that do the work across your whole operation — drafting outreach, tracking giving, compiling reports, and reaching into the tools your team already uses. Every action waits in your Approval Inbox until you approve it.

Every draft waits here
for your yes.


It reads the record
before it writes a word.


The busywork runs itself.
The sending still doesn’t.


The numbers you open
the CRM to check.


Ask a question in plain English.
Keep the answer.

Road’s AI already knows your donors. Every gift, every household, every note is right where it works — so the drafts come out personal, not generic.

Every draft starts from the donor’s real history — the household, the soft credits, the last conversation your team logged. Not a mail-merge template with a first name dropped in. The Road AI Agent reads the full record before it writes a word.


Road AI Agent wants to make this change. Review the details before approving.
Tag a donor, log a call, update a record — Road shows you exactly what it wants to change and waits for your yes, right in the chat. Outbound emails queue in your Approval Inbox the same way. Every decision — yours or the AI’s — lands in the audit log.
Send from your own email domain, text donors through Twilio, reconcile against QuickBooks, and connect anything else your team runs on. Your history comes with you too — import easily from Virtuous, FundraiseUp, or any spreadsheet, with duplicates flagged before anything commits.
Real-time intelligence without writing SQL or fighting report builders. Track giving cadences, catch lapsing donors before they slip, and generate official IRS tax statements in seconds.
Most CRMs make you write SQL or fight with multi-step report builders just to find out who didn’t renew. Road tracks your LYBUNT (Last Year But Unfortunately Not This Year) count in real time, flags donors when their giving cadence slips, and queues up re-engagement drafts automatically.


January shouldn’t be spent doing mail-merges in Word. Road compiles every donor’s annual gifts, applies official IRS substantiation text, and generates archived PDF statements in bulk. You can send them with one click or export a batch for the mail house.
Automated research, synthesis, and drafting — under your direct review. Assign dedicated autonomous agents to major gift cultivation, lapsed donor recovery, and new donor stewardship. Running on your defined schedule, they evaluate giving patterns, synthesize interaction notes, and deliver finished outreach directly to your Approval Inbox.
Runs daily, weekly, or on demand. Arrive Monday morning to prepared briefs, lapsed donor alerts, and drafted letters.
Cross-references multi-year giving trends, household ties, and staff call notes to write authentically in your voice.
Every draft lands in your Approval Inbox first. Human sign-off is built into the architecture — not a toggle you can forget.
TRIGGERAnnual $10,000 pledge installment due in 14 days
“Hi David — saw the Bell Foundation's recent note on community education. With our spring scholarship cohort launching next month, I wanted to share a quick 2-minute update on the students your previous gifts supported...”
Bring your existing donors with you through guided import that flags duplicates for your review, so Road can start drafting outreach for you to approve.
Import from Excel, Google Sheets, QuickBooks, or any CSV. Road stages every record, flags duplicates, and checks allocations before anything commits.
Point Road at your backlog — unthanked gifts, lapsed donors, or upcoming renewals. Prepared outreach and alerts queue up; nothing auto-sends.
Review finished drafts in your Approval Inbox, edit if you want, and approve with one click. High-touch donor stewardship in minutes.
Every core advancement capability, unified on one modern foundation. No third-party syncs or brittle plugins required for the operations that power your daily development work.
Multi-year commitments with custom payment schedules, balance tracking, and automated reminder alerts before due dates.
Set your thank-you policy once; every new gift queues an acknowledgment from your templates into your Approval Inbox.
Proposals by stage, awards, and funder report deadlines that surface automatically before they’re due.
Automated monthly giving, failed-payment alerts, and intelligent retries so recurring supporters never lapse quietly.
Opportunities, shifts, sign-ups, and logged hours you approve — tracked directly on the same contact record.
Credit gifts the way families actually give them, with full legal and soft credit visibility across couples and trusts.
Assign donors, set cultivation stages, and work your major-gift list with clear solicitor assignments and targets.
Shape Road around your data — saved smart segments, custom attributes, and real-time query filters.
Complete sovereignty over your data and infrastructure. Fully auditable under AGPL-3.0 so your board knows exactly where data lives — self-host on your own hardware or export anytime.
Road is AGPL-3.0. Anyone — including your board’s most skeptical member — can read exactly what happens to your donor data. Nothing is sold, mined, or shared.
One command: docker compose up. Your building, your database, your rules. Or let us host it and never think about servers.
Your full donor history exports to CSV whenever you want it. If we ever stop earning your trust, your data walks out the door with you.
No mandatory sales demos, hidden seat tiers, or percentage fees on your gifts. Deploy for free on your own server or choose our fully managed cloud with zero surprises.
The full platform, open source under AGPL-3.0. Bring your own AI key or run a free local model, deploy with one Docker command. No limits.
View on GitHub →Fully managed cloud hosting with AI included. We handle hosting, backups, and updates, so you can sign up and start work.
Get started free →No — and not as a policy you have to trust, but as how Road is built. Everything Road writes waits in your Approval Inbox until you approve it. There is no “send without review” mode.
Yes. Road is a full donor CRM — contacts, donations, pledges, grants, campaigns, households, volunteers, reports, and an overview dashboard you compose yourself from 30+ widgets — not an add-on that sits beside one. You import your data and switch.
You'll catch it before any donor does — that's the point of the inbox. Reject it and ask again, or tighten your email templates; Road drafts from your real donor records and the templates you keep, so the more history it has, the closer it sounds to you.
No. The managed cloud is sign-up-and-import. Self-hosting is one Docker command, if your organization prefers to keep everything on its own server.
On your own server, if you self-host — including the AI, which can run locally via Ollama so donor data never leaves your machine. On the managed cloud, every workspace is isolated at the database level, we sign a DPA, and nothing is sold, mined, or shared. Either way, your full history exports to CSV whenever you want it.
Nothing to us. Road runs on your own OpenAI or Anthropic key, or a free local model via Ollama. You pay your AI provider directly — no token markup, no per-message fees.
No. Road is not a payment processor and never touches your money — gifts are recorded in Road from wherever you already collect them, and your processor's relationship stays yours. Native giving pages are in development and will carry a 0% platform fee when they ship.
Yes. Road includes guided CSV importers that flag duplicates, match existing records, and verify gifts before anything commits — so an export from CiviCRM, a legacy database, or a stack of spreadsheets comes across cleanly. Virtuous and FundraiseUp have dedicated connectors that pull your history directly.
New to Road? Our team will help you get set up and bring your existing donors with you.
Talk with our team →