OPEN SOURCE · SELF-HOST OR CLOUD · AGPL-3.0

The system your
nonprofit runs on.It does the work. You approve it.

Road is an open-source donor CRM with agents that do the work across your whole operation — drafting outreach, tracking giving, compiling reports, and reaching into the tools your team already uses. Every action waits in your Approval Inbox until you approve it.

Free forever self-hosted·Connects to your tools·No credit card required
Approval Inbox

Every draft waits here
for your yes.

Cleared this week
47 drafts
Your review time
~10 min a day
Sent without you
0 · ever
The Road Approval Inbox: a drafted thank-you email to a donor, with the reason it was drafted and Reject or Approve and send
Road AI

It reads the record
before it writes a word.

Donor data privacy
Never used for training
AI provider choice
OpenAI · Anthropic · Local
Markup on AI costs
$0 · direct pricing
Road AI in the app: a chat that opens on suggested questions about donors, gifts and campaigns, with every action held for review
Workflows

The busywork runs itself.
The sending still doesn’t.

Triggers
gift · pledge · tag · date
Build it
no code, or ask Road
Emails it can auto-send
none
The Road workflow builder: a first-time donor welcome workflow where every outbound email waits for approval
Dashboard

The numbers you open
the CRM to check.

Widgets
pick your own board
Tracks
raised · retention · lapsing
Set-up work
none · it fills itself
The Road dashboard: contacts, money raised this fiscal year, donor retention and a revenue-over-time chart
Report Studio

Ask a question in plain English.
Keep the answer.

Built in
Report templates
Your dashboard
30+ widgets
Saved queries become
live reports
Report Studio in Road: a saved report of top donors by lifetime giving, with Road AI showing the steps it took to build it
ROAD AI ASSISTANT

Like a great assistant,
it drafts. You decide.

Road’s AI already knows your donors. Every gift, every household, every note is right where it works — so the drafts come out personal, not generic.

Halftone print of a Rocky Mountain columbine, Colorado's state flower

It knows Sarah gave $2,500 in March

Every draft starts from the donor’s real history — the household, the soft credits, the last conversation your team logged. Not a mail-merge template with a first name dropped in. The Road AI Agent reads the full record before it writes a word.

SCSarah Chen#1042
Chen Family Trust · Denver, CO
MAJOR DONOR
LIFETIME
$18,200
LAST GIFT
$2,500 Mar
SOFT CREDITS
$5,000 ×2
HOUSEHOLD
3 members
TIMELINE
Employer match · Northgate Foundation
introduced by Marcus Webb, 2023
relationships
Call with you · spoke about youth program
“wants updates on the scholarship cohort”
Mar 12
Gift · $2,500 · Youth program
Online gift · receipt sent · acknowledgment rule matched
Mar 9
Note · prefers email over calls
logged by you
Feb 2
Thank-you drafted by Road AI
waiting in your Approval Inbox
2m ago
Road AI AgentSarah Chen · #1042
Log my March call with Sarah and flag her as a major prospect
Her March gift was her first over $1,000 this year, so “major-prospect” fits. Here’s the change I’d make.
Approve action: update_contactWaiting for you

Road AI Agent wants to make this change. Review the details before approving.

Contact
Sarah Chen · #1042
Add tag
major-prospect
Donor rating
Major
Log activity
Call · Mar 12 · “scholarship cohort”
ApproveReject

And it asks before it acts

Tag a donor, log a call, update a record — Road shows you exactly what it wants to change and waits for your yes, right in the chat. Outbound emails queue in your Approval Inbox the same way. Every decision — yours or the AI’s — lands in the audit log.

Works with what you already use

Send from your own email domain, text donors through Twilio, reconcile against QuickBooks, and connect anything else your team runs on. Your history comes with you too — import easily from Virtuous, FundraiseUp, or any spreadsheet, with duplicates flagged before anything commits.

QuickBooksResendGoogle SheetsVFT+
REPORTS & RETENTION

Know your numbers before
the board meeting starts.

Real-time intelligence without writing SQL or fighting report builders. Track giving cadences, catch lapsing donors before they slip, and generate official IRS tax statements in seconds.

Real-time LYBUNT & Lapsed Donor Recovery

Most CRMs make you write SQL or fight with multi-step report builders just to find out who didn’t renew. Road tracks your LYBUNT (Last Year But Unfortunately Not This Year) count in real time, flags donors when their giving cadence slips, and queues up re-engagement drafts automatically.

Year-End Tax Statements in 4 Seconds

January shouldn’t be spent doing mail-merges in Word. Road compiles every donor’s annual gifts, applies official IRS substantiation text, and generates archived PDF statements in bulk. You can send them with one click or export a batch for the mail house.

AGENT STUDIO

Dedicated agents for
every development initiative.

Automated research, synthesis, and drafting — under your direct review. Assign dedicated autonomous agents to major gift cultivation, lapsed donor recovery, and new donor stewardship. Running on your defined schedule, they evaluate giving patterns, synthesize interaction notes, and deliver finished outreach directly to your Approval Inbox.

Scheduled cadence

Runs daily, weekly, or on demand. Arrive Monday morning to prepared briefs, lapsed donor alerts, and drafted letters.

Full-record memory

Cross-references multi-year giving trends, household ties, and staff call notes to write authentically in your voice.

Zero unapproved sends

Every draft lands in your Approval Inbox first. Human sign-off is built into the architecture — not a toggle you can forget.

AGENT 01 · MAJOR GIFTS
ACTIVE · MON 8:00 AM

Major Gift Cultivator

TRIGGERAnnual $10,000 pledge installment due in 14 days

Dr. David OkaforBell Foundation
$35,000 LIFETIME
SIGNALMarch 18 note: Discussed Youth Program scholarship cohort
HISTORY6 gifts across 4 consecutive years · 100% on-time fulfillment
DRAFTRe: Spring update & scholarship cohort
In Maya Lin's voice

“Hi David — saw the Bell Foundation's recent note on community education. With our spring scholarship cohort launching next month, I wanted to share a quick 2-minute update on the students your previous gifts supported...”

HOW IT WORKS

You bring the donors.
Road does the rest.

Bring your existing donors with you through guided import that flags duplicates for your review, so Road can start drafting outreach for you to approve.

STEP 01

Bring your donors over

Import from Excel, Google Sheets, QuickBooks, or any CSV. Road stages every record, flags duplicates, and checks allocations before anything commits.

STEP 02

Road gets to work

Point Road at your backlog — unthanked gifts, lapsed donors, or upcoming renewals. Prepared outreach and alerts queue up; nothing auto-sends.

STEP 03

You read and approve

Review finished drafts in your Approval Inbox, edit if you want, and approve with one click. High-touch donor stewardship in minutes.

Import once. From there, you just read and approve.
FULL CRM FOUNDATION

The whole job, covered.
Down to the last pledge installment.

Every core advancement capability, unified on one modern foundation. No third-party syncs or brittle plugins required for the operations that power your daily development work.

COMMITMENTS

Pledges & installments

Multi-year commitments with custom payment schedules, balance tracking, and automated reminder alerts before due dates.

PLEDGE$10,000 / yr · 3-Yr Term
$20,000 fulfilled · Next installment Nov 15
AUTOMATED

Acknowledgment rules

Set your thank-you policy once; every new gift queues an acknowledgment from your templates into your Approval Inbox.

Gift ≥ $1,000Major Thank-You
Queued to Inbox · 0 unapproved sends
PIPELINE

Grants & proposals

Proposals by stage, awards, and funder report deadlines that surface automatically before they’re due.

Ford Foundation$75,000
Stage: Funder Review · Due Oct 15
RECURRING

Recurring & sustainers

Automated monthly giving, failed-payment alerts, and intelligent retries so recurring supporters never lapse quietly.

$250 / month ACTIVE
Installment 8 of 12 · Next charge May 1
ENGAGEMENT

Volunteers & hours

Opportunities, shifts, sign-ups, and logged hours you approve — tracked directly on the same contact record.

Spring Food Drive4.5 hrs
Shift verified & approved
ATTRIBUTION

Households & soft credits

Credit gifts the way families actually give them, with full legal and soft credit visibility across couples and trusts.

Okafor Household$5,000
David (Legal 100%) · Elena (Soft 100%)
MAJOR GIFTS

Portfolios & pipeline

Assign donors, set cultivation stages, and work your major-gift list with clear solicitor assignments and targets.

Director Portfolio28 donors
$420k active · 6 in solicitation
SMART DATA

Segments & custom fields

Shape Road around your data — saved smart segments, custom attributes, and real-time query filters.

Major GiverActive 2025
64 matching donors · Auto-updating
DATA SOVEREIGNTY

Your donors are
not our product.

Complete sovereignty over your data and infrastructure. Fully auditable under AGPL-3.0 so your board knows exactly where data lives — self-host on your own hardware or export anytime.

Open source, fully auditable

Road is AGPL-3.0. Anyone — including your board’s most skeptical member — can read exactly what happens to your donor data. Nothing is sold, mined, or shared.

Runs on your own server

One command: docker compose up. Your building, your database, your rules. Or let us host it and never think about servers.

Leave anytime, take everything

Your full donor history exports to CSV whenever you want it. If we ever stop earning your trust, your data walks out the door with you.

SIMPLE PLANS

Pricing you don’t have to
book a call to see.

No mandatory sales demos, hidden seat tiers, or percentage fees on your gifts. Deploy for free on your own server or choose our fully managed cloud with zero surprises.

SELF-HOST
Free forever

The full platform, open source under AGPL-3.0. Bring your own AI key or run a free local model, deploy with one Docker command. No limits.

View on GitHub →
MANAGED CLOUD
At launch public pricing

Fully managed cloud hosting with AI included. We handle hosting, backups, and updates, so you can sign up and start work.

Get started free →
COMMON QUESTIONS

Good questions
deserve direct answers.

No — and not as a policy you have to trust, but as how Road is built. Everything Road writes waits in your Approval Inbox until you approve it. There is no “send without review” mode.

Yes. Road is a full donor CRM — contacts, donations, pledges, grants, campaigns, households, volunteers, reports, and an overview dashboard you compose yourself from 30+ widgets — not an add-on that sits beside one. You import your data and switch.

You'll catch it before any donor does — that's the point of the inbox. Reject it and ask again, or tighten your email templates; Road drafts from your real donor records and the templates you keep, so the more history it has, the closer it sounds to you.

No. The managed cloud is sign-up-and-import. Self-hosting is one Docker command, if your organization prefers to keep everything on its own server.

On your own server, if you self-host — including the AI, which can run locally via Ollama so donor data never leaves your machine. On the managed cloud, every workspace is isolated at the database level, we sign a DPA, and nothing is sold, mined, or shared. Either way, your full history exports to CSV whenever you want it.

Nothing to us. Road runs on your own OpenAI or Anthropic key, or a free local model via Ollama. You pay your AI provider directly — no token markup, no per-message fees.

No. Road is not a payment processor and never touches your money — gifts are recorded in Road from wherever you already collect them, and your processor's relationship stays yours. Native giving pages are in development and will carry a 0% platform fee when they ship.

Yes. Road includes guided CSV importers that flag duplicates, match existing records, and verify gifts before anything commits — so an export from CiviCRM, a legacy database, or a stack of spreadsheets comes across cleanly. Virtuous and FundraiseUp have dedicated connectors that pull your history directly.

Put Road to work.Get back to why you started.

ROAD DRAFTS · YOU APPROVE · DONORS FEEL THE DIFFERENCE
Free forever self-hosted·Connects to your tools·No credit card required
Pilot program

New to Road? Our team will help you get set up and bring your existing donors with you.

Talk with our team →